Salesforce Administrator, GovCloud

Role overview

Administer a Salesforce Government Cloud environment that supports federal business operations, keeping its configuration, access, and data controls reliable and audit-ready. The role includes managing a hybrid setup that bridges Government Cloud and commercial environments while respecting federal security and compliance requirements. It suits a hands-on administrator who can work independently and coordinate with business, security, trade-compliance, and IT stakeholders.

Responsibilities

- Maintain the Government Cloud org and keep it appropriately separated from commercial environments. - Manage user provisioning, roles, profiles, permission sets, licenses, and access reviews according to least-privilege practices. - Configure enhancements such as flows, validation rules, record types, layouts, and dynamic forms; coordinate package and integration changes. - Build reports and dashboards, maintain data quality, and manage deduplication, sandboxes, releases, and seasonal updates. - Support platform security controls and prepare audit evidence for applicable federal and internal reviews. - Triage requests, gather requirements, shape configuration solutions, lead user acceptance testing, and maintain runbooks and standards.

Requirements

- At least 7 years of Salesforce administration experience, or an equivalent combination of education and experience. - Direct experience with Salesforce Government Cloud, Salesforce Shield, and FedRAMP-authorized environments. - Bachelor’s degree in information systems, business, or a related field, or equivalent practical experience. - Active Salesforce Administrator certification (ADM-201) and strong knowledge of declarative configuration, including security, flows, reports, and page layouts. - Experience administering Salesforce in a regulated environment, supporting access governance and audits, and managing data quality, imports, and deduplication. - Must meet U.S. Person and other applicable requirements for handling controlled information and working in a Government Cloud environment; able to communicate clearly and manage competing priorities independently.

Nice to have

- Salesforce Advanced Administrator (ADM-211) or Platform App Builder certification. - Familiarity with FedRAMP, CMMC, NIST 800-171, DFARS, ITAR, or controlled unclassified information requirements as they relate to CRM.

Benefits and work setup

- Onsite, hybrid, or fully remote work may be available within the United States; travel may reach 10%.