Staff Software Engineer, OTA Services

Role overview

Design and operate the systems that deliver software updates to containerized deployments across diverse customer-managed environments. This hands-on staff-level role owns update safety and fleet visibility, from version negotiation and rollout controls to health checks and recovery, while setting technical direction and mentoring engineers.

Responsibilities - Design the update system, including delivery protocols, version negotiation, rollout orchestration, health verification, and automatic rollback. - Track deployment versions and identify updates that are pending, stalled, or out of sync. - Build safe rollout controls such as phased releases, canaries, customer version pinning, and emergency holds. - Make update delivery work in restricted and air-gapped networks and other constrained environments. - Own reliability and incident response for delivery failures, stuck updates, and version drift. - Write production code, guide architecture, and mentor engineers through reviews and technical pairing.

Requirements - At least eight years of software engineering experience, with deep specialization in distributed systems, remote updates, or fleet management infrastructure. - Strong understanding of update delivery, version negotiation, health checks, and rollback behavior. - Experience rolling out software to heterogeneous, customer-managed production environments at scale. - Proficiency in Go, Python, or Rust for systems infrastructure work. - Ability to design for constrained or air-gapped deployments and take ownership of production reliability.

Benefits and work setup

The role is remote and requires a minimum 25 Mbps broadband connection. Listed benefits include health, vision, and dental coverage, flexible vacation, parental leave, and possible equity. Compensation depends on location, qualifications, experience, and skills.