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Senior Engineering Manager, MSP/MSSP
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About this role
Role overview Lead and grow an engineering team responsible for the platform capabilities that let managed service and security providers deliver security assessments across many customer accounts. Set the technical direction for partner-focused, multi-tenant systems, balancing platform development with operational and partner needs.
Responsibilities - Build, coach, and hire backend and full-stack engineers working on partner platform capabilities. - Guide multi-tenant features such as parent and customer account relationships, tenant allocation, partner administration, dashboards, and co-branded or white-label experiences. - Design and evolve account hierarchies, delegated administration, tenant isolation, and partner licensing and access flows. - Use design and code reviews, retrospectives, and durable documentation to improve engineering quality and decision-making. - Coordinate with product, customer success, partnerships, and sales to shape a roadmap around partner needs. - Balance partner support and operational work with delivery of platform improvements.
Requirements - Experience leading teams that build and operate multi-tenant SaaS platforms at scale. - Strong technical understanding of tenant isolation, account hierarchies, delegated administration, and parent-to-customer models. - Experience with partner or channel platforms, such as reseller, OEM, co-branded, or white-label products. - Track record of taking complex platform capabilities from design through production and ongoing operation. - Working knowledge of a major cloud provider and of identity, access management, authorization, and role-based access control; AWS is preferred. - Familiarity with Python or Go, structured architecture reviews, and clear engineering documentation.
Nice to have - Cybersecurity or security-platform experience.
Benefits and work setup Full-time roles include stock options and benefits. The organization describes a remote and hybrid work mix depending on role and location, along with health, vision, and dental coverage, flexible vacation, parental leave, and opportunities for professional development.