Sr. Staff Engineer, Care (Fullstack/Backend)

Role overview Provide organization-wide technical direction for customer-facing care systems, shaping architecture to support product goals, reliable operations, and sustainable growth. The role combines hands-on systems thinking with cross-team leadership, mentoring, and efforts to improve how engineering teams make decisions and deliver.

Responsibilities - Set and evolve architectural direction for customer-facing systems, including system boundaries and foundational capabilities. - Establish design patterns and engineering practices that support quality, resilience, and operational excellence across teams. - Align engineering and product leaders on technical decisions and ensure architecture supports strategic product goals. - Lead cross-team initiatives, clarify ownership in ambiguous areas, remove blockers, and simplify decisions to help strategic work move forward. - Translate customer and clinical needs into dependable, maintainable technical solutions. - Plan for observability, migrations, reliability, and other system health needs early in design. - Mentor senior technical leaders and promote engineering rigor, learning, and better developer experience.

Requirements - 12 or more years of software engineering experience, with a strong record of technical leadership across groups. - Experience with Kotlin, Java, or Go and deep knowledge of system design for scale and performance. - Full-stack capability, including frontend experience with modern frameworks and libraries such as React, Next, or GraphQL. - Experience introducing shared infrastructure, frameworks, or libraries across multiple teams. - Familiarity with CI/CD, cloud infrastructure, containers, orchestration, and observability tooling. - Ability to create architectural alignment across functions and turn customer or clinical needs into reliable systems. - Track record of improving developer experience, delivery speed, and long-term system sustainability.

Benefits and work setup Listed benefits include salary and equity compensation for full-time roles, flexible paid time off, company holidays, quarterly mental health days, medical, dental and vision coverage, parental leave, an employee stock purchase plan, employer-matched retirement contributions, and team retreats.