Remote job
AI Decisioning Strategy Consultant
Job details
About this role
Role overview
This role partners with large enterprise customers to reimagine how they plan and execute marketing, shifting from slow, calendar-based campaign production toward AI-driven, personalized customer experiences delivered at scale. As a strategy consultant, you act as the trusted technical–strategic partner connecting product capabilities with each customer's business goals, guiding work from initial discovery through launch and expansion. You'll collaborate daily with a cross-functional team of engineers, product designers, and fellow consultants to identify high-impact use cases and translate data-driven insights into measurable outcomes.
Responsibilities
- Lead end-to-end delivery of AI-powered decisioning use cases, partnering with engineers, customer executives, marketing leaders, and IT stakeholders - Facilitate working sessions with customers to define, document, and refine use case requirements and improvements - Develop process playbooks and best practices that strengthen delivery and project management quality across the team - Proactively surface, escalate, and mitigate project risks before they affect timelines or outcomes - Cultivate durable relationships with key customer stakeholders and contribute to broader product strategy conversations - Explore customer data and product behavior to surface insights that inform new campaigns and optimization opportunities
Requirements
- Willingness to travel approximately 10–25% for customer engagements - Hands-on experience with martech tools, customer engagement platforms, customer data platforms, or adjacent systems - Strong discovery and interpersonal skills, with the ability to navigate complex enterprise organizations - Demonstrated intellectual curiosity, ambition, and humility in how you approach problems and teammates - Clear, persuasive communication skills in both writing and conversation, comfortable presenting to executives - Experience managing and executing technical projects with a customer-first mindset and strong empathy
Nice to have
- Familiarity with programming, scripting, or statistical tools such as Python, R, MATLAB, or SQL