Remote job
Gamification Manager
Job details
About this role
Role overview Plan and operate gamification campaigns for an online gaming business serving Latin American markets. You’ll configure player-facing mechanics, coordinate promotions with marketing and customer relationship teams, and use campaign results to improve engagement while managing reward costs.
Responsibilities - Configure and optimize missions, tournaments, levels, mini-games, stores, and jackpots using Smartico gamification tools. - Build a calendar of tournaments, seasonal events, and promotional activities aligned with CRM and marketing plans. - Measure participation, retention, deposits, net gaming revenue, and return on investment; use A/B test results to refine campaigns. - Manage reward mechanics and costs, keeping bonus spending within budget. - Coordinate with CRM, Product, Business Intelligence, Design, and Marketing, preparing briefs for creative and development work. - Review competitor activity and market trends, suggest new campaign ideas, and share results with practical recommendations.
Requirements - At least one year of experience in gamification, CRM, or retention within iGaming. - Hands-on experience with Smartico gamification modules. - Experience delivering campaigns from setup and launch through performance analysis. - Comfort interpreting campaign metrics and A/B tests, and using Excel or Google Sheets. - Understanding of bonus mechanics and reward economics, including wagering, costs, and ROI. - Intermediate English or stronger, with clear communication and stakeholder coordination skills.
Nice to have Experience with Latin American markets. A creative, analytical, detail-oriented approach and the ability to drive work independently are also valued.
Benefits and work setup The source describes global medical coverage, wellness support, professional growth opportunities, performance-based rewards, and benefits that may help cover gym, dental, or psychological services. The role is described as working in a dynamic environment; no location or remote-work arrangement is specified.