Founding Forward Deployed Engineer

Role overview

Help establish a field engineering practice that turns complex utility and power-system challenges into reliable, useful software workflows. You will work closely with power engineers and the U.S. go-to-market team to understand their daily work, validate emerging tools on real problems, and guide their adoption. Product and engineering teams build the core platform; you ensure it addresses real needs and improves how specialists work.

Responsibilities

- Observe power engineers and customer-facing teams to understand their goals, constraints, and existing processes. - Translate customer and internal requests into underlying needs, clear product requirements, and acceptance criteria. - Use early tooling on live problems, identify gaps, and maintain a rapid feedback loop with product and engineering. - Assess whether workflows are trustworthy and useful before they are introduced more broadly. - Lead rollout of proven tools across the U.S. team, working alongside practitioners and helping them transition. - Bring field evidence back into product decisions so lessons from individual engagements can improve the broader platform.

Requirements

- Ability to build product-quality software and turn ambiguous problems into working solutions. - Strong communication and collaboration skills across engineering, product, power-system, and go-to-market teams. - Good product judgement: distinguish the requested feature from the problem that actually needs solving. - High ownership, sound judgement, and the ability to create momentum across functional boundaries. - Willingness to travel regularly and spend substantial time with customers and U.S.-based colleagues. - Comfort working directly with expert practitioners and treating observation of their work as a key input.

Nice to have

- Experience in forward deployed engineering, customer-embedded product engineering, or a technical lead role. - Familiarity with power systems or utility work, and experience helping teams adopt new tools and workflows.

Benefits and work setup

- Founding-level scope, with close collaboration across company leadership, product, engineering, and go-to-market. - Opportunity to shape how field feedback, AI-enabled tools, and practitioner workflows inform product development.