Site Reliability Engineer

Role overview Operate and improve a large-scale hosting platform built on cloud infrastructure, with a focus on reliability, capacity, and reducing manual operational work. As a senior technical contributor, you’ll help move customer workloads to a new platform, respond to incidents, and improve the systems and practices that support services across multiple regions.

Responsibilities - Operate and scale production compute, networking, and storage services in a distributed hosting environment. - Help plan and execute workload migrations, including migration tooling, validation, and rollback strategies. - Automate recurring operations using Python and configuration management tools. - Improve monitoring, alerting, and dashboards so engineers can detect and understand system issues. - Participate in an on-call rotation, lead incident response when assigned, and turn incident reviews into lasting fixes. - Review designs and code, maintain clear documentation and runbooks, and mentor other reliability engineers. - Contribute to AI-assisted operational workflows and internal tooling.

Requirements - Five or more years in SRE, infrastructure, platform, or systems engineering, operating production systems at scale. - Strong Linux fundamentals, including networking, storage, process behavior, and performance troubleshooting. - Proficiency in Python for maintainable automation and tooling. - Experience diagnosing distributed systems and issues spanning multiple services. - Experience with infrastructure as code or configuration management, such as Puppet, Ansible, or equivalent. - Production reliability experience, including on-call and incident response, plus a record of reducing toil through automation. - Clear written and verbal communication for documentation, incident reviews, and remote collaboration.

Nice to have - Experience with OpenStack, including Nova, Neutron, or Ceph, or comparable cloud platforms. - Experience with container infrastructure, software-defined storage, or cloud migration programs. - Interest in applying AI tools to operational work.

Benefits and work setup - Fully remote role, with occasional office visits for team meetings or events. - Benefits may include paid leave, retirement savings, incentives or equity, health coverage, and family benefits; availability depends on location and role.