Software Engineer

Role overview Build and maintain software while helping users resolve technical issues and improve the product. The role combines implementation, architectural design, troubleshooting, and documentation, with a focus on delivering dependable solutions and responsive support. It is offered full time, with hybrid or remote work arrangements in the Chicago area or remotely.

Responsibilities - Investigate client issues by debugging software, resolving defects, and implementing enhancements. - Write clean, well-structured code and contribute to sound software architecture. - Produce clear, comprehensive product documentation. - Apply product knowledge and problem-solving skills to technical support requests. - Respond to client needs with a focus on service quality and customer satisfaction. - Participate in code reviews and incorporate feedback into development work.

Requirements - Degree in computer science or engineering, or equivalent project experience. - Familiarity with Python, C++, C#, and JavaScript, with proficiency in at least one. - Ability to write readable, maintainable code and work constructively with review feedback. - Hands-on troubleshooting skills, including debugging, interpreting logs and error messages, and revising code. - Familiarity with the software development lifecycle and foundational software concepts. - Knowledge of data structures, algorithms, and core programming principles, plus sound judgment, attention to detail, and follow-through.

Benefits and work setup - Full-time position with hybrid or remote work options; the listed location is Chicago, Illinois.