OIPA System Administration Lead (Remote)

Role overview

Lead release management and system administration for a policy administration platform, overseeing the teams and practices that keep its environments stable, secure, and ready for change. The work spans deployment governance, infrastructure health, patching, incident response, and coordination with technical and business stakeholders.

Responsibilities

- Manage, coach, and develop release management and system administration staff; set priorities, allocate work, and build team capability. - Set release standards, coordinate change approvals, review migration records, maintain version tracking and audit trails, and manage emergency changes after production incidents. - Maintain release calendars, track risks and dependencies, coordinate deployments and configuration migrations, and oversee post-release checks. - Monitor application and database environments, review health checks, address capacity or performance concerns, and coordinate server tuning and environment builds. - Coordinate platform upgrades, security patches, vulnerability remediation, certificate renewals, and support requests with internal teams and external service providers.

Requirements

- Bachelor's degree in a relevant technical or analytical field, or equivalent work experience. - At least seven years in IT application development or operations, including at least two years in a lead or management role. - Experience leading and developing cross-functional technical teams, with strong communication and stakeholder coordination skills. - Solid understanding of software development lifecycle practices and Agile delivery, with attention to detail and the ability to manage concurrent priorities against service levels. - Familiarity with enterprise ticketing systems such as Cherwell or ServiceNow.

Nice to have

- Experience with policy administration platforms and rules tools, Oracle infrastructure, database backup tools, or production cycle operations. - Exposure to integration, workflow, or cloud platforms, and knowledge of life or health insurance products.

Benefits and work setup

- Remote, work-from-home role. Benefits described include health, dental, and vision coverage, retirement plans, paid time off, parental leave, wellness and counseling support, and education reimbursement.