Senior Database Administrator - Production Support

Role overview Support the availability and stability of production database environments used by a large-scale, cloud-based case management modernization program. This senior role handles operational coverage and incident response while working with data architecture, governance, migration, development, and operations teams to improve database standards and service reliability.

Responsibilities - Provide production database support through scheduled shifts and on-call coverage. - Monitor performance, investigate incidents, troubleshoot issues, and coordinate service restoration. - Analyze recurring defects and root causes, then contribute to lasting reliability improvements. - Install, configure, and administer database environments and managed cloud data services. - Help define standards for database performance, security, scalability, maintainability, and data quality. - Collaborate with technical and business stakeholders to translate needs into data requirements, mappings, models, and documented workflows.

Requirements - A bachelor’s degree in computer science, computer engineering, programming, or a related field, plus relevant database experience; additional experience may substitute for the degree. - At least five years of experience in server database maintenance and analysis; the preferred profile calls for seven or more years. - Experience supporting production databases, including shift coverage and on-call duties. - Proficiency with AWS database technologies, such as Amazon Aurora PostgreSQL, and familiarity with the AWS cloud platform. - Experience with database installation, configuration, ongoing administration, and Databricks. - Understanding of data warehousing, data modeling, data mapping, data flows, and data marts.

Benefits and work setup The role is listed as remote and may be based in any location. Coverage includes shifts and on-call support. Benefits described for eligible U.S.-based employees include health, dental, vision, retirement, paid leave, and family leave.