Senior Product Manager, Sales Channels

Role overview Own the product direction for integrations that connect merchants’ stores to online sales channels. Lead a cross-functional squad to make it easier for merchants to connect stores, publish products, synchronize listings and orders, and expand sales across channels. Balance growth opportunities with partner changes, compliance needs, and integration reliability.

Responsibilities - Set and maintain the integrations roadmap, working with product leadership and making clear trade-offs when urgent partner work arises. - Track the share of key integration actions that complete successfully, and use supporting metrics to guide priorities. - Improve store connection and onboarding flows, and test changes before broader release. - Help established merchants expand to additional channels through targeted product and pricing guidance, growth programs, and coordinated marketing. - Reduce publishing failures with validation across product, listing, bulk, and API workflows; improve visibility into store status and errors. - Own listing and order synchronization, fulfillment and tracking handoffs, and communication with channel partners.

Requirements - At least five years of product management experience in e-commerce, marketplaces, SaaS, or platform businesses; integration or API experience is preferred. - Experience with a major commerce platform’s APIs, partner requirements, app reviews, or policies. - Technical fluency to interpret API documentation and discuss webhooks, synchronization, and error handling with engineers. - Strong analytical skills, including funnels, cohorts, experiments, opportunity sizing, and use of SQL or BI tools. - Evidence of measurable improvements to conversion, reliability, or sales, along with sound prioritization. - Clear English writing and structured communication with internal teams and external partners.

Nice to have - Experience in print-on-demand, creator commerce, social commerce, or TikTok Shop. - Familiarity with EU marketplace compliance, personalization, or multi-variant listings. - Exposure to AI-assisted merchant tools, agent workflows, or MCP integrations.

Benefits and work setup Remote work or an office option, flexible start times, private health insurance, additional paid wellbeing and celebration days, and learning and mentorship opportunities. Office-based staff can receive lunch; an employee discount and team events are also offered.