Telecom Engineer - Voice Deployment

Role overview This position sits on a Voice Deployment team responsible for designing and rolling out next-generation voice infrastructure across data centers and public cloud. The work combines telecom engineering with reliability engineering, ensuring the platform stays available while new capabilities continue to land. The role also supports and mentors a global team of voice engineers, contributing to operational standards along the way.

Responsibilities - Design and deploy scalable, redundant, and highly available voice solutions spanning data centers and public cloud environments. - Drive reliability through proactive deployment practices and incident prevention, including root-cause analysis and corrective actions that stop recurrence. - Collaborate with Cloud Operations, Product, and Engineering to introduce new telecom features, devices, and services. - Initiate and contribute to platform improvement projects focused on resilience, automation, and service quality. - Develop and maintain operational standards, runbooks, and diagrams that enable efficient and reliable handoff to operational teams. - Evaluate deployment requests for feasibility, scope, and delivery timelines, and provide knowledge transfer to support teams.

Requirements - Three or more years working on a service provider or enterprise voice network. - Strong understanding of SIP protocols; WebRTC exposure is welcome. - Hands-on experience with Ribbon SBCs and PSXs is strongly preferred. - Comfort documenting technical solutions through diagrams and written procedures. - Solid analytical, organizational, and communication skills.

Nice to have - Bachelor's degree in Engineering or a related technical field. - Familiarity with Cisco technologies and CCNA-level knowledge. - Experience with Ansible or comparable automation tooling. - Project planning or coordination background.

Benefits and work setup - Equity participation, bonus scheme, ten percent flex benefit, meal allowance, medical and life insurance, plus twenty-five days of annual leave plus public holidays. - Fully remote for candidates outside the listed municipalities; hybrid three-days-in-office a target for those residing within them.