Solutions Engineer

Role overview A solutions engineering role that serves as the technical counterpart in every enterprise deal. The work spans scoping, live demonstrations, and architecture design, helping prospects land successful deployments of a voice platform inside their organizations.

Responsibilities - Act as the primary technical contact throughout enterprise sales cycles - Lead scoping and discovery sessions to understand customer needs and constraints - Design and deliver tailored demos that show how the platform solves real problems - Architect deployment designs that fit customer environments, security, and scale needs - Bring structured customer feedback back to product and engineering

Requirements - Experience in solutions engineering, pre-sales, or a similar customer-facing technical role - Strong presentation skills for audiences ranging from engineers to executives - Ability to translate between customer requirements and platform capabilities - Comfort designing and explaining technical architectures for complex enterprise deployments - Track record of supporting enterprise deals from first conversation through close