Lead Consultant CDH Implementation

Role overview

Lead complex implementations of consumer-directed health benefit programs for large employer clients, from solution design through launch and transition to ongoing service. As a senior client-facing advisor, translate benefit plans and client goals into scalable operational and technical approaches, while guiding internal teams on implementation standards and best practices.

Responsibilities

- Own implementation strategy, client outcomes, key decisions, risks, and delivery across complex engagements. - Advise clients, consultants, brokers, and internal partners on plan design, solution capabilities, operational needs, and implementation requirements. - Translate requirements into implementation plans covering configuration, eligibility, contributions, funding, data integration, testing, and administration. - Coordinate dependencies and workstreams across multi-product engagements, helping stakeholders resolve design challenges and make timely decisions. - Lead readiness reviews, user acceptance testing, launch, post-launch stabilization, and handoff to ongoing service teams. - Improve implementation processes, tools, standards, and methods; share expertise with implementation, operations, product, sales, and relationship teams.

Requirements

- Bachelor's degree in a related field or equivalent professional experience. - Six or more years in consumer-directed health, employee benefits, client implementation, benefits administration, financial services, healthcare benefits, or a related field. - Demonstrated experience implementing employer-sponsored programs such as HSAs, FSAs, HRAs, commuter benefits, or lifestyle accounts. - Experience leading complex, multi-workstream implementations for large or sophisticated clients. - Strong knowledge of benefit plan design, eligibility, contributions, funding, data integration, and administration. - Clear client communication, facilitation, stakeholder management, and risk resolution skills.

Benefits and work setup

- The listing describes a flexible work environment and offers retirement and investment programs, tuition reimbursement, paid time off and holidays, paid volunteer time, and leave programs. Specific eligibility and terms may vary.