Revenue Cycle Product Analyst

Role overview Bring practical primary-care billing expertise to the development of AI-supported revenue cycle tools. You will work closely with product and design teams to evaluate billing features, define what accurate results look like, and turn the needs of practices and internal teams into actionable product input.

Responsibilities - Test AI billing capabilities, including coding suggestions, work queues, and payment posting, before broader release; identify errors and gaps using real-world billing judgment. - Establish evaluation criteria for coding and billing outputs, including how CPT, ICD-10, modifiers, payer rules, and claims workflows affect correctness. - Advise product design on billing workflows, industry practices, and ways to make tools useful to billing teams. - Gather feedback from practices testing new features and translate their terminology, workflows, and pain points into clear product recommendations. - Serve as a billing subject matter resource for customer-facing and internal teams, and help triage billing questions in regular support and customer success discussions. - Contribute billing requirements and customer findings to discovery sessions, design reviews, and product planning.

Requirements - At least 3 years of hands-on billing and coding experience in a primary-care physician practice. - Strong working knowledge of CPT and ICD-10 coding and modifier rules for primary care. - Experience with practice management or billing platforms such as AdvancedMD, Athena, Kareo, or similar systems. - Working knowledge of commercial and government payer rules, denials, and claims workflows. - Ability to turn specialized billing knowledge into clear product feedback and collaborate with Product, Design, Engineering, and Customer Success. - Strong written and verbal communication skills.

Nice to have Experience with EHR workflows, value-based care billing models, a CPC or comparable coding credential, or product testing and design partnerships. Experience in a technology-focused healthcare company is also useful.