Principal Systems Integration Consultant

Role overview This senior consulting and architecture role builds expertise that can be reused across customer success teams. You own a critical technical topic—such as logs, security, cloud, Kubernetes, developer observability, business analytics, or digital experience—and help customers adopt related capabilities through expert guidance, practical assets, and team enablement.

Responsibilities - Set direction for a specialized technical topic and provide subject matter guidance to customer success and other technical teams. - Turn technical material into actionable strategies, reference models, solution methods, and documented best practices. - Create and maintain reusable assets that help teams deliver consistent customer guidance. - Lead or support customer engagements and pilot projects alongside account teams. - Mentor colleagues, share knowledge, and contribute to broader enablement and thought leadership. - Work with stakeholders to assess tools and approaches that can improve customer engagement.

Requirements - A technical degree, such as computer science or computer engineering, or equivalent relevant experience. - At least five years as a consultant or architect on technically complex, agile teams. - Three or more years using an observability platform as an end user, administrator, or implementer. - Experience with deployment automation, scripting, and modern infrastructure, platform, container, or serverless technologies. - Familiarity with cloud-native application design and modern software engineering practices. - Strong analytical, problem-solving, writing, speaking, and presentation skills; able to work independently and across a matrixed organization. - Experience developing best practices, methods, or governance frameworks, and willingness to travel up to 25%.

Nice to have - Experience with enterprise software sales processes. - Familiarity with observability tools such as Datadog or Splunk.

Benefits and work setup The role is described as not primarily travel-based, though travel of up to 25% may be required. The stated salary range is €90,000–€125,000, depending on experience.