Technology Operations Manager

Role overview

Support the technology needs of teams at a digital media organization, combining day-to-day systems and equipment operations with practical planning for technology and AI. The role partners with global IT colleagues and internal teams to keep systems working, assist users, and ensure policies and procedures are applied consistently.

Responsibilities - Manage systems and equipment, and provide technology support to staff. - Coordinate with global IT teams on technology policies and procedures. - Identify technology and AI approaches that can support business objectives. - Help maintain content security and compliance. - Organize work across requests and projects, communicating clearly and tracking details.

Requirements - Familiarity with Apple and PC hardware and software. - Knowledge of content security management and compliance. - Strong communication and attention to detail. - Effective time and project management skills. - A solution-oriented approach and awareness of evolving technology and AI.

Benefits and work setup - U.S.-based role; applicants must reside in the United States and be authorized to work there. The position is not available for international remote work. - Availability is Monday through Friday, 9 a.m.–6 p.m. Eastern Time. - Posted salary range is $105,000–$125,000 per year, based on experience, responsibilities, expertise, and location. - Benefits include employee medical, dental, and vision premiums fully covered, partial dependent premium coverage, life insurance, an HSA, a 401(k) with a full match on the first 3% contributed, and paid family leave. - Time off includes open vacation, 10 sick days, and five mental health days; employees may finish at 2 p.m. on Fridays. Training and onboarding are also provided.