Solutions Engineer

Role overview As a Solutions Engineer, you’ll guide prospective customers through the technical side of a sales engagement, from understanding their environment to demonstrating a suitable solution. You’ll work with sales and customer teams to connect security and digital trust needs to practical designs, evaluations, and business outcomes. The role combines customer-facing technical work with collaboration across product and engineering, and involves an expected 20–25% travel.

Responsibilities - Lead technical discovery to understand customer goals, existing systems, and pain points. - Demonstrate solutions and translate requirements into recommended configurations and designs. - Prepare architecture diagrams, integration guidance, technical presentations, and proof-of-concept plans. - Contribute technical content to proposals, RFPs, RFIs, questionnaires, and bids. - Coordinate with sales, customer success, product, and engineering teams to validate solutions and share customer feedback.

Requirements - Degree in computer science, cybersecurity, information systems, or a related technical field, or equivalent relevant experience. - At least four years in solutions engineering, technical sales, or a related enterprise software role such as engineering, product, support, or administration. - Practical IT or information security knowledge, such as server administration, networking, PKI, firewalls, or vulnerability management. - Familiarity with cryptography, digital certificates, and public key infrastructure. - Knowledge of cloud platforms, containers, APIs, scripting, or infrastructure automation tools. - Strong customer communication, presentation, organization, analytical thinking, and English fluency.

Nice to have - Cybersecurity certifications such as CISSP, GSEC, or CCSP. - Experience with certificate management, cryptographic tools, code signing, load balancers, or secure key storage. - Familiarity with SSO and authentication standards such as SAML or OpenID.

Benefits and work setup The position includes health, dental, and vision coverage; retirement savings with employer matching where applicable; paid leave; parental and family support; life and disability coverage; and wellness and education programs. Additional offerings include learning resources, employee assistance, and business travel support. Compensation includes base and incentive pay, with a stated on-target earnings range of $170,000–$210,000 USD.