Experience Technical Architect, Innovation & Emerging Technologies

Role overview

Build and validate AI and agentic technology prototypes, turning solution designs into working software across integrations, data pipelines, and user-facing applications. This is a hands-on architecture and engineering role that moves quickly through iterative build cycles while maintaining code quality, security, and documentation. The work extends an enterprise experience platform into customer systems and supports prototypes as they approach pilot or production readiness.

Responsibilities

- Break architecture into testable, shippable work for two-week sprints and lead technical execution through iterative releases. - Develop custom integrations, interfaces, data pipelines, and agentic automation connecting experience tools with enterprise systems through APIs. - Build custom connectors, including Model Context Protocol connectors, and define third-party integration patterns for client data, knowledge, and operational systems. - Assess emerging AI capabilities and custom builds for edge cases, failure modes, data quality, governance, and security before pilot launch. - Write production-quality code, establish coding patterns, review teammates’ work, and operate within CI/CD and feature-branch workflows. - Document configuration choices, dependencies, and known issues; coordinate environment access and collaborate with architects, product leads, and QA on feasibility and release validation.

Requirements

- At least 8 years of software engineering or technical architecture experience, with hands-on work across backend, frontend, and data integration. - At least 3 years developing or integrating solutions in an enterprise experience-platform ecosystem, including extending platform capabilities through APIs or custom development. - At least 3 years building API integrations, data pipelines, or event-driven architectures for enterprise or customer experience applications. - At least 2 years building AI-enabled applications, with experience in areas such as prompt engineering, agent or language-model configuration, fine-tuning, or custom model integration. - Practical proficiency in at least three relevant languages or frameworks, such as JavaScript or TypeScript, Python, Java, Node.js, or React. - Experience delivering software in agile build and deployment cycles and collaborating on code quality, testing, and technical documentation.

Benefits and work setup

- Full-time, permanent role listed as remote in Georgia. Employees within commuting distance of designated hubs are generally expected to work from an office three days a week, or two days in Los Angeles; some in-person attendance may be needed based on business requirements.