Consulting Manager

Role overview Lead customer-facing consulting engagements that connect digital analytics and customer data capabilities with business goals. You will guide enterprise clients from discovery through solution planning and delivery, working across data collection, audience segmentation, journey orchestration, measurement, and insights.

Responsibilities - Lead discovery sessions and delivery work involving customer analytics, data platforms, journey analysis, and web or mobile data collection. - Turn business use cases and performance goals into requirements, specifications, and practical solution plans. - Coordinate with technical consultants, data architects, and enterprise architects to shape integrated client solutions. - Manage several client engagements at once, setting expectations and keeping work within schedule and scope. - Prepare client presentations, requirements documents, data dictionaries, and enablement materials. - Coach client and internal teams, contribute reusable guidance, and maintain clear records of project activity and client discussions.

Requirements - At least eight years in strategic, customer-facing roles, including hands-on enterprise software implementation. - Two or more years of direct experience with at least two relevant analytics or customer data applications, such as customer journey analytics, data platforms, analytics, or digital data collection SDKs. - Experience working with multi-channel customer data from collection and activation through measurement and insight generation. - Familiarity with data schemas, APIs, SQL queries, and data validation. - Confidence leading unscripted working sessions and demonstrations for both technical and business audiences. - Strong communication, presentation, relationship-building, and organizational skills; able to lead concurrent client work and travel up to 30%.

Nice to have Experience with other digital experience applications, enterprise AI or machine learning consulting, or industries such as retail, finance, and healthcare. Advanced study in consulting, digital marketing, statistics, analytics, or digital transformation is also valued.

Benefits and work setup The role is full time and remote within the United States, with location and business needs potentially requiring office attendance. Hub-based employees are generally expected in the office three days each week, or two days in one specified hub. The source lists medical, vision, dental, life, disability, retirement, paid leave, holidays, and parental leave benefits.