Senior Platform Engineer

Role overview Deploy and operate Kubernetes-based platform environments for customers across public cloud and on-premises infrastructure. This customer-facing engineering role combines platform delivery, infrastructure automation, production support, and technical training, while contributing feedback and practical improvements to delivery methods and tools. The position is remote in the United States, requires U.S. citizenship, and involves less than 25% travel; the listing also indicates that a Secret-level clearance is preferred but not required.

Responsibilities - Set up and maintain platform deployments on AWS EKS, Azure AKS, and on-premises Kubernetes clusters, with responsibility for service availability. - Build reusable deployment packages and application modules, using infrastructure-as-code to streamline provisioning and operations. - Lead customer onboarding, provide architecture guidance, create training materials, and deliver remote or on-site instruction. - Troubleshoot complex platform issues, meet service commitments, and provide on-call support when needed. - Gather customer and community feedback and turn it into actionable improvements for product and engineering teams. - Review operational and usage data to identify trends and improve deployment and support processes.

Requirements - Experience in platform engineering or a related role, with a solid understanding of system architecture. - Practical knowledge of hybrid cloud environments, including networking, access control, and storage. - Hands-on Kubernetes experience in a managed cloud or on-premises environment. - Familiarity with Helm, GitOps, infrastructure-as-code such as Terraform or OpenTofu, and CI/CD pipelines. - Ability to serve as a technical point of contact, communicate clearly with customers, and work effectively in a remote team. - U.S. citizenship; willingness to travel for customer training and support. A DoD IAT Level II certification, such as Security+, is listed; a Secret or higher clearance is preferred, not required.

Nice to have - Experience with on-premises Kubernetes distributions such as RKE2, K3s, or OpenShift. - Background in DevOps or DevSecOps and interpreting operational data to guide decisions.

Benefits and work setup The listing describes medical, dental, and vision coverage with premiums fully paid, a health savings account, life and disability insurance, a 401(k), stock options, and a home office budget. It also lists flexible time off, federal holidays, additional holiday closures, paid parental leave, and reimbursement for approved learning and conference expenses. Compensation is listed as $148,750–$201,250 USD, based on experience.