Delivery Solutions Architect - Public Sector (Federal)

Role overview Lead post-sale technical adoption for complex federal customer accounts using data and AI workloads. You will set direction for multiple use cases, coordinate customer and internal teams, and help customers progress from onboarding to production and sustained use while connecting technical plans to business outcomes.

Responsibilities - Work with solution architects to understand account demand and establish technical plans for priority use cases. - Own execution across onboarding, enablement, production launch, adoption, and ongoing workload health. - Serve as a first point of contact for technical questions and production issues across assigned use cases. - Bring in shared services, support, education, onboarding, and specialist teams when customer needs require broader expertise. - Develop approaches to accelerate selected use cases into production and coordinate related services proposals. - Align product and engineering teams on relevant innovations, previews, or upgrades. - Report on customer health, risks, investment, adoption, and use case progress; address optimization and governance needs.

Requirements - U.S. citizenship is required for access to classified information under federal contract and site access requirements. - At least 7 years delivering technical programs or projects in data and AI, with the ability to contribute to customer design discussions. - Programming experience in Python, SQL, or Scala. - Customer-facing experience in technical architecture, consulting, customer success, or pre-sales. - Understanding of distributed data systems and solution architecture. - Willingness to travel up to 30% as needed.

Benefits and work setup - Remote, U.S.-based position with travel of up to 30%. - The listing describes comprehensive benefits and perks, with details varying by region.