Delivery Solutions Architect - Public Sector (DOW, DHS, Intelligence Community)

Role overview Own post-sale technical delivery for complex public sector accounts focused on defense, homeland security, and intelligence customers. The work spans technical account strategy, production adoption, and stakeholder coordination, with responsibility for helping multiple data and AI use cases deliver value in demanding environments.

Responsibilities - Set technical account plans with solution architects for priority customer use cases. - Coordinate customer and internal teams to move workloads through onboarding, enablement, production launch, and sustained adoption. - Serve as the primary contact for technical questions and production status across assigned use cases. - Engage support, education, onboarding, services, and specialist teams to address customer needs and unblock delivery. - Define ways to accelerate use cases into production and coordinate professional services proposals where appropriate. - Work with product and engineering teams on relevant innovations, previews, and upgrades. - Track and communicate customer health, risks, investment, adoption, and progress, including optimization and governance needs.

Requirements - U.S. citizenship is required for access to classified information under federal contract and site access requirements. - At least 7 years of technical project or program delivery in data and AI, including customer-facing design discussions. - Programming experience in Python, SQL, or Scala. - Experience in customer-facing technical architecture, consulting, customer success, or pre-sales. - Understanding of distributed data systems and solution architecture. - Willingness to travel up to 30% as needed.

Benefits and work setup - Remote position for candidates based on the U.S. East Coast, with travel of up to 30%. - The listing describes comprehensive benefits and perks, with details varying by region.