Senior Analyst, Product Engineer

Role overview

Set up and maintain prototype controls used to configure small-group health plans and support automated case installation. The work combines plan setup, product data interpretation, reporting, and coordination on requests that may be time-sensitive or compliance-related.

Responsibilities

- Maintain prototype controls for small-group, AFA, and individual-market conversion products, including traditional and HNO plans. - Use product database and general reporting resources to prepare plan setup information. - Configure plans through the designated control and setup applications to support case-install automation. - Interpret and report product and plan data, researching issues and resolving discrepancies. - Prioritize work to meet deadlines and promptly handle compliance, insurance-department, claims, and legislative requests. - Coordinate with relevant enterprise teams and use internal resources to complete setup and research tasks.

Requirements

- At least 3 years of experience in data interpretation and analysis. - Ability to research, interpret information, solve problems, and work accurately to deadlines. - Strong written and verbal communication skills. - Familiarity with product and plan setup processes and the ability to learn or apply related systems and codes. - High school diploma or equivalent.

Nice to have

- Knowledge of PERS hierarchy, PERS codes, and plan setup; prior traditional plan coordination or case installation experience is recommended. - Familiarity with health products and programs, reporting, and tools used across plan setup and enterprise operations. - Experience with databases and data manipulation; Excel, QuickBase, and SharePoint are beneficial.