Senior Product Manager, Marketplace Supply

Role overview Own the product direction for a driver app and web carrier portal that support a delivery marketplace from driver onboarding through completed deliveries. The role combines product strategy, hands-on execution, and operational problem-solving, with a focus on making the driver experience reliable and improving marketplace performance.

Responsibilities - Set the roadmap, priorities, and execution plans for the driver app and carrier portal. - Improve driver onboarding, activation, engagement, and retention. - Make it easier for drivers to discover, accept, and complete delivery jobs. - Track and improve marketplace measures such as acceptance, cancellations, utilization, fill rate, and reliability. - Work with Operations to understand driver challenges and turn those insights into scalable product changes. - Establish KPI reporting, collaborate with Engineering and Design, and assess relevant marketplace products for improvement opportunities.

Requirements - At least five years of product management experience; marketplace, logistics, mobility, or similarly operational settings are preferred. - Track record owning user-facing product experiences end to end. - Ability to use data and customer or operational insights to set priorities and measure results. - Strong collaboration with Engineering, Design, and Operations. - Ability to bring structure to ambiguous problems while balancing immediate improvements with longer-term scalability.

Benefits and work setup - Remote-friendly, with a preference for candidates near Los Angeles and travel approximately monthly. - Salary, equity, health, dental, vision, and 401(k) benefits are offered.