Tech Enablement Lead, B2B Operations

Role overview Lead the technology supporting business-to-business operations and a fleet of smart refrigeration devices. This is a hands-on leadership role spanning internal applications, workflow automation, integrations, and embedded device software, with responsibility for team direction and reliable operation at scale.

Responsibilities - Coach and develop an engineer; manage work intake, capacity, priorities, delivery commitments, and stakeholder communication. - Design and operate automations and integrations, using low-code tools or custom software as appropriate; ensure monitoring, recovery, and clear ownership. - Guide internal web and mobile tools, dashboards, and services, contributing directly to complex engineering work and setting technical standards. - Direct smart-device hardware and embedded Linux work across components such as locks, sensors, cameras, and connectivity; coordinate with manufacturers and field teams. - Make fleet deployment repeatable through provisioning, remote updates, staged releases, rollback, and centralized health monitoring. - Establish security, incident response, documentation, and operational practices with relevant technical and business partners.

Requirements - Experience managing engineers through coaching, feedback, prioritization, and delivery accountability. - Strong hands-on software engineering across backend services, integrations, and internal applications; proficiency in JavaScript/TypeScript or Python and working SQL knowledge. - Field experience with embedded Linux or comparable IoT devices, including diagnosing hardware, connectivity, operating-system, and cloud issues. - Experience scaling device fleets with reproducible provisioning, remote updates, staged releases and rollback, telemetry, security, and field support. - Experience operating production workflows built on APIs, webhooks, scheduled jobs, and third-party systems, including retries, monitoring, and data reconciliation. - Cloud deployment, CI/CD, access management, incident response, and sound judgment around sensitive data.

Nice to have - Experience with fleet-management tools, camera pipelines, edge computer vision, device manufacturing, or quality assurance. - Familiarity with workflow automation, CRM integrations, or internal application frameworks. - Exposure to healthcare operations or sensitive health data, and practical use of AI in operational workflows.

Benefits and work setup - Remote work and compensation in USD. - 15 business days of annual vacation and 16 paid Argentine holidays. - Monthly healthcare stipend, paid family leave, and 3–5 days of compassionate leave when needed. - A four-week paid sabbatical after five years, flexible perks, and personalized English coaching.