Remote job
Project Manager
Job details
About this role
Role overview
Coordinate a two-month software project focused on product updates, package migrations, and implementations for North American automotive dealerships. You will serve as the main client contact, keep communication and follow-up moving, and connect dealership needs with internal technical and delivery teams.
Responsibilities
- Communicate with dealership clients throughout product changes, migrations, and implementation work. - Explain upcoming changes, configuration updates, timelines, and expected impacts in clear client-facing messages. - Confirm that products and configurations meet client needs; gather feedback and arrange follow-up where concerns arise. - Get answers to client questions by coordinating with technical and implementation colleagues. - Track approvals, responses, open questions, dependencies, and deadlines; follow up to keep work on schedule. - Share client expectations and blockers with delivery teams, then document post-change confirmations and handoffs.
Requirements
- At least two years in project coordination, account management, customer success, client services, or a similar client-facing role; technology, software implementation, or automotive experience is useful. - Fluent written and spoken English, including confidence leading calls and explaining product changes to North American clients across U.S. time zones. - Strong organization skills to manage several client accounts, deadlines, communications, and pending responses at once. - Ability to understand software products, CRM systems, website settings, package structures, and implementation workflows well enough to explain them to nontechnical audiences. - Proficiency with Microsoft Office 365 and project tracking or ticketing tools such as Smartsheet or Jira. - Sound judgment, attention to detail, and ownership of follow-ups, cross-team dependencies, and unresolved issues.
Nice to have
- Experience with automotive software or dealership clients.
Benefits and work setup
- Two-month contract, targeted to start January 4; fully remote contractor arrangement for U.S. client work. - Competitive pay in USD, holidays off, paid time off, and health insurance assistance. - The broader work environment offers onboarding, professional development resources, and opportunities to work with U.S.-based clients.