Remote job
Engineering Lead, Growth
Job details
About this role
Role overview
Own the systems behind the customer acquisition journey, from public-facing information and lead generation through sales, broker workflows, and enrollment. This role blends hands-on software delivery with technical leadership and team management: you’ll understand how the operation works, set priorities with business partners, build improvements yourself, and guide a small team responsible for the results.
Responsibilities
- Set technical direction and deliver improvements across public web experiences, sales tools, broker workflows, and enrollment. - Work with sales, marketing, growth, and operations partners to identify problems, choose useful increments, and agree how to measure outcomes. - Connect analytics, lead and customer data, CRM systems, and operational workflows; make data ownership and failure behavior clear. - Build and improve software, and use AI for engineering, investigation, analysis, prototypes, or product capabilities while checking how it performs. - Manage and coach a small engineering team, set clear scope, provide feedback, and make credible delivery commitments. - Make practical choices about architecture, vendors, and existing systems while maintaining control of important integrations. - Observe how prospective customers, brokers, and sales staff use the tools, then apply those findings to improve the experience and workflow.
Requirements
- Strong production engineering experience, including leading substantial work from problem definition through delivery. - Ability to reason across applications, integrations, data, and user experience, particularly for public-facing systems. - Experience managing and developing engineers while remaining directly involved in building software. - Product judgment to translate commercial or operational goals into a focused technical plan with measurable results. - Experience with interconnected systems such as customer data, CRM, sales workflows, public websites, or content management. - Practical use of AI in engineering and experience building or integrating AI-supported capabilities, with a clear approach to evaluating results.
Benefits and work setup
The role is remote-first. Listed benefits include flexible time off, parental leave, professional development support, an office setup reimbursement, and monthly phone and internet stipends.