Engineering Lead, Clinical Operations

Role overview

Lead the technical direction and delivery of software that helps clinical teams coordinate visits and work in the field and in members’ homes. The role combines hands-on engineering, product discovery, and operational problem-solving: you’ll learn how work unfolds during the day, build tools to manage schedules and disruptions, and help a small team grow over time.

Responsibilities

- Work with field staff, supervisors, and operations leaders to understand scheduling, travel, capacity, handoffs, and common disruptions. - Build tools that help supervisors see field activity, distinguish known facts from missing information, and respond to changes. - Develop scheduling and dispatch workflows that account for practical constraints and let staff review or adjust plans. - Build and debug APIs, mobile experiences, integrations, and data flows supporting field teams and connected equipment. - Deliver small, testable improvements; decide when to build, integrate, or buy, and use feedback from staff to refine the approach. - Use AI in development, investigation, analysis, prototyping, or product workflows, while checking results and making failures recoverable. - Coach engineers and take on a small number of direct reports as the team develops; coordinate with product, IT, and operational partners.

Requirements

- Strong production software engineering experience, including ownership of meaningful work from discovery through delivery. - Ability and interest in building hands-on while setting technical direction and developing other engineers. - Experience working across backend services, APIs, data flows, user interfaces, and operational workflows. - Strong product judgment and ability to learn a domain by working directly with the people who use the software. - Curiosity about unfamiliar systems, with examples of investigating a system, testing a prototype, or tracing a failure across components.

Nice to have

Experience with hardware or connected devices may be useful, but is not required. The source also describes active use of AI tools in engineering work.

Benefits and work setup

The role is remote-first. Listed benefits include flexible time off, parental leave, professional development support, an office setup reimbursement, and monthly phone and internet stipends.