Implementation Engineer

Role overview

Help deliver business-to-business data integration projects while building practical skills in electronic data interchange, APIs, data mapping, and process automation. You’ll analyze customer needs, configure and deploy solutions, and learn implementation methods in a team environment.

Responsibilities

- Review customer data, integration requirements, and business processes to shape tailored technical solutions. - Help customers understand their existing system architecture and the planned integration design. - Configure and technically deploy solutions to agreed specifications, with attention to accuracy and delivery timing. - Build knowledge of integration product capabilities and implementation procedures. - Coordinate with colleagues and other departments to complete customer projects and provide responsive service. - Use AI tools to draft plans, documentation, test cases, or code snippets; check and validate generated output before using it.

Requirements

- A basic understanding of EDI, data formats, and integration concepts. - Familiarity with file transfer or web communication protocols such as FTP/SFTP, AS2, or HTTP/S. - A bachelor’s degree in computer science, information technology, or a related field, plus 1–3 years of experience. - Analytical ability, attention to detail, and willingness to learn. - Ability to use AI coding and research tools to investigate APIs, errors, and technical documentation, while reviewing their output.

Nice to have

Exposure to ERP systems, B2B integration platforms, or supply chain, logistics, manufacturing, or retail operations. Basic Java or Python skills and an interest in automation are also useful.

Benefits and work setup

The position is remote. The listed annual salary range is $80,000–$100,000. Benefits include health, dental, and vision coverage; flexible paid time off; retirement matching; FSA and HSA options; an employee assistance program; and paid parental leave.