Bilingual Graphic Designer (English, Mandarin)

Role overview A bilingual design role producing the visuals that fuel growth for a restaurant technology platform serving thousands of operators across North America. The designer creates digital ads, sales materials, social content, and product education assets in both English and Mandarin, partnering with marketing, sales, and product colleagues to keep every asset clear, consistent, and on brand. The position is remote and open to candidates based in the United States.

Responsibilities - Design paid social, LinkedIn, Google Display, and retargeting ads aimed at driving restaurant owners to book a product demo. - Produce landing page, website, and email graphics alongside digital and campaign marketing managers. - Create multiple ad sizes and creative variations for A/B testing, using performance data to refine future designs. - Design sales decks, one-pagers, brochures, and case study layouts that help sales teams explain platform value clearly. - Produce trade show booths, banners, signage, and event materials, preparing print-ready files and coordinating with external printers. - Design English and Chinese content for social channels including WeChat, Xiaohongshu (RedNote), LinkedIn, Instagram, and Facebook, and edit short-form video in both languages. - Translate complex POS features into clear infographics, feature guides, and short visual explainers for restaurant operators. - Maintain a shared design system, templates, and asset library, and review work from other teams for brand consistency. - Manage incoming design requests from multiple teams, set clear timelines, and keep stakeholders updated on progress.

Requirements - 4 to 6 years of graphic design experience, ideally at a B2B SaaS company, tech company, or creative agency. - A portfolio demonstrating digital ads, social content, print collateral, and presentation design. - Expert skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma. - Motion graphics or video editing skills using After Effects, Premiere Pro, or similar tools. - Strong skills in layout, typography, color, and visual hierarchy. - Professional or fluent written and spoken proficiency in both Mandarin Chinese and English. - Bachelor's degree in graphic design, visual communication, or a related field, or equivalent work experience.

Nice to have - Experience designing for Chinese social platforms such as WeChat or Xiaohongshu (RedNote). - Background in restaurant technology, POS, payments, or another B2B SaaS company. - Familiarity with Webflow, Salesforce, or similar web and email tools. - Photography or photo art direction skills.

Benefits and work setup - Base salary range of $70,000–$95,000 depending on experience, with potential eligibility for a performance bonus. - Medical, dental, and vision insurance; 401(k); employer-paid short-term disability, life insurance, and AD&D coverage. - Paid parental leave, flexible paid time off, company holidays, a birthday off, and an employee assistance program. - Fully remote work within the United States.