Remote job
Staff Software Engineer, Customer Platform
Job details
About this role
Role overview
Lead backend platform work that lets customers, partners, and internal product teams connect to software supply chain services. The role owns customer-facing APIs and core capabilities for access entitlements, policies, and onboarding, while serving as a technical anchor across engineering teams.
Responsibilities - Own features from design and implementation through rollout and follow-up, partnering with product and engineering colleagues. - Design, build, and evolve Go services and REST or gRPC APIs for entitlements, policy, and customer onboarding. - Coordinate integrations with teams responsible for container, library, and operating system package products. - Extend agentic AI capabilities into customer-facing product experiences. - Provide technical direction and mentorship, helping engineers turn ambiguous problems into clear plans. - Help prioritize tradeoffs and deliver roadmap work iteratively against real deadlines.
Requirements - Production experience building software in Go. - Strong experience designing, shipping, and operating APIs and backend systems at scale. - Ability to align multiple engineering teams around shared technical standards, integration patterns, or infrastructure. - Comfortable diagnosing ambiguous problems and proposing a practical path forward. - Demonstrated ability to mentor engineers and provide technical guidance.
Nice to have - Familiarity with Kubernetes and cloud provider APIs. - Experience with entitlements, billing, or platform infrastructure. - Exposure to building or extending AI-powered product features.
Benefits and work setup - Remote role open to candidates in the US, UK, and Canada, with team meetups, twice-yearly destination gatherings, and a monthly workspace and connectivity stipend. - Stock options, access to secondary offerings, and a ten-year exercise window are offered. - Health, vision, and dental premiums are covered for employees and dependents. Flexible time off and paid parental leave are available; the listing describes 18 weeks for birthing parents and 12 weeks for non-birthing parents.