Technical Lead Cloud Services EMEA

Role overview Support customer deployments and operations for a cloud-hosted enterprise application while helping maintain a scalable, reliable, and highly available platform. The role combines cloud administration, incident response, automation, and operational improvements, working across customer-facing and engineering teams.

Responsibilities - Investigate and resolve urgent customer issues in public cloud environments. - Deploy, migrate, and upgrade customer environments, and maintain servers across cloud platforms. - Build and maintain cloud networking components, and support database and server backup and recovery. - Contribute code and automation to improve cloud operations and routine administration. - Monitor availability, troubleshoot infrastructure, and follow security processes that protect customer data. - Coordinate issue resolution with engineering, DevOps, and support colleagues, and suggest operational improvements.

Requirements - A degree in computer science, information systems, or a related field, or equivalent practical experience. - At least five years working with public cloud infrastructure such as AWS, Azure, or Google Cloud. - Advanced Linux knowledge, strong Windows experience, and expert-level containerization experience, including Kubernetes. - Understanding of cloud networking, security, infrastructure and configuration as code, microservices, and DevOps. - At least three years of incident response and major incident management experience. - Experience with Docker, Rancher, virtualization, VPNs, Kafka, and RDP.

Nice to have Experience with Jira or Confluence, Nagios, single sign-on, and SQL is desirable.

Benefits and work setup Remote work with a collaborative team is offered, along with competitive salary and benefits. The source also describes varied technical work and opportunities to broaden cloud skills.