Remote job
AI Compliance Analyst II - Healthcare preferred
Job details
About this role
Role overview
Design and oversee AI solutions and agents that support business processes and operational goals. In this role, you’ll work with business and technical partners to identify useful applications, improve solution behavior, and check that outputs meet quality, governance, and business needs.
Responsibilities
- Build and administer moderately complex AI solutions using approved tools such as Copilot Studio, Power Automate, and Nintex. - Monitor deployed solutions, review performance metrics, and identify configuration improvements. - Test and validate AI outputs for accuracy, usability, and alignment with expected outcomes. - Document configurations, workflows, prompts, user guidance, and performance observations. - Translate operational needs into prompts, agent instructions, requirements, acceptance criteria, and quality standards. - Coordinate with business, technical, governance, and compliance partners on responsible use and ongoing improvements.
Requirements
- Bachelor’s degree in a related field, or equivalent relevant work experience in place of the degree. - At least three years of experience in healthcare operations, business analysis, automation, digital transformation, technology solutions, or a related area. - Experience with AI-enabled tools, digital engagement, automation, or conversational technologies. - Understanding of generative AI, agent instructions, prompt patterns, model limitations, knowledge retrieval, and evaluation approaches. - Knowledge of responsible AI, privacy, accessibility, security, risk controls, and human review practices. - Strong analytical, communication, facilitation, problem-solving, and documentation skills; able to manage competing priorities and deadlines.
Nice to have
- Experience in healthcare, health insurance, or another regulated industry. - Experience improving service journeys, knowledge resources, workflows, or AI-enabled experiences across teams. - Working knowledge of Nintex Workflows. - Familiarity with Microsoft Office and collaboration tools, including Teams.