Remote job
Technical Delivery Junior Engineer
Job details
About this role
Role overview
This junior technical delivery role helps deploy conversational AI solutions in customer environments or a hosted cloud setting. Working alongside senior engineers and project managers, you will learn the technology, support installations and troubleshooting, and build toward greater responsibility for customer deployments. The description emphasizes curiosity, practical problem solving, and steady learning.
Responsibilities
- Assist with deploying solutions in customer infrastructure or cloud environments under senior team guidance. - Help troubleshoot deployment issues with customers and colleagues, escalating problems when needed. - Respond to customer requests and support technical communication under supervision. - Coordinate with project managers, engineering, product, and infrastructure teams to keep deployments on track. - Learn product capabilities, interfaces, integrations, requirements, and limitations; contribute technical material and deployment practices as experience grows. - Share customer feedback and help maintain internal quality assurance systems.
Requirements
- Degree or equivalent practical training in telecommunications, computer engineering, or a related area. - Basic to intermediate Unix/Linux server administration skills and basic Bash or Python scripting. - Basic familiarity with SaaS deployment, configuration, or support, or a strong interest in learning it. - Ability to read source code and familiarity with Git. - Customer-oriented communication skills, good English and Spanish (B2/C1), and comfort coordinating with remote teammates. - Proactive approach to research, feedback, teamwork, and adapting under pressure.
Nice to have
- Internship or academic project experience involving Linux, scripting, or cloud environments. - Familiarity with SIP, RTP, HTTP, REST APIs, WebSockets, or Agile practices.
Benefits and work setup
The role is remote. Listed benefits include employer-paid health coverage for employees and eligible dependents, incentive compensation, a 401(k) match, disability and life coverage, and unlimited vacation. The stated salary range is €25,000–€27,000, depending on experience, skills, and location.