Senior Strategist, Constituent Data Integrations

Role overview Lead the design and delivery of integrations that connect constituent data across CRM and other business platforms. This senior individual contributor will help guide a CRM modernization effort, translating operational needs into maintainable technical designs and supporting decisions about data governance and emerging technologies.

Responsibilities - Design integration patterns, data mappings, synchronization logic, API connections, and error handling, considering downstream effects. - Gather requirements from business teams and turn them into implementation specifications; work with IT and vendors to deliver and document solutions. - Maintain current-state integration records and future-state architecture documentation. - Support CRM modernization by documenting existing systems, defining integration needs, and evaluating platform fit, APIs, migration risks, and integration deliverables. - Help define how constituent records are matched and which systems serve as authoritative sources during and after migration. - Assess where AI or automation could improve integration work, while accounting for data governance, privacy, and security.

Requirements - Experience in business systems, systems analysis, integration design, or data engineering, preferably in close partnership with business teams. - Ability to turn business needs into technical requirements and explain tradeoffs to nontechnical partners. - Practical experience with REST APIs, data mapping, and synchronization logic, including reading API documentation and assessing implementations. - Familiarity with a major CRM, plus comfort with SQL and data models. - Strong written and verbal communication, requirements facilitation, and documentation skills for technical and business audiences. - Experience working with system owners, IT, and vendors; sound judgment around automation, data privacy, and security. A bachelor's degree or equivalent practical experience is required.

Nice to have Experience supporting a CRM migration, implementation, or vendor selection; knowledge of CRM and marketing automation integrations, data warehouses, reporting tools, or integration platforms; hands-on work with LLM APIs, retrieval, or automation pipelines; and familiarity with fundraising or constituent engagement processes.