Technical Solutions Consultant

Role overview A fully remote Technical Solutions Consultant role supporting higher-education institutions across Canada, the US, and Australia. The position focuses on diagnosing and resolving technical issues within a web-based reporting and analytics platform that sits alongside major higher-education ERP systems. The work blends hands-on database development with direct client communication in a permanent, full-time capacity.

Responsibilities - Engage directly with college and university clients to investigate and resolve technical problems in their reporting environments - Write and modify Oracle SQL and PL/SQL code to deliver fixes, porting changes back into the internal development environment when needed - Complete custom development requests on a per-client basis - Translate technical findings into clear explanations and next steps for client stakeholders - Partner with the Technical Solutions lead and progressively take on a larger share of the team's client-facing workload - Build familiarity with the wider application stack (ASP.NET, Visual Studio, JavaScript) as projects demand

Requirements - 3–5 years of hands-on development experience writing and changing Oracle SQL and PL/SQL code, beyond support or triage work - Strong verbal and written communication skills, with the comfort to interact directly with clients - Availability to work 8:00 a.m. – 5:00 p.m. Pacific Time - Hands-on experience with Ellucian Banner (technical or functional) is strongly preferred

Nice to have - Exposure to ASP.NET, Visual Studio, or JavaScript - Background in higher education or with university and college clients - A broad technical foundation and a track record of picking up new languages and tools quickly

Benefits and work setup - Fully remote within Canada; Pacific Time working hours preferred - Base salary range of $70,000 – $85,000 CAD, depending on experience - Permanent, full-time position with an existing vacancy