Staff Engineer, Site Reliability

Role overview

Own and improve the infrastructure and reliability practices that support a large, growing product and the engineers building it. This staff-level site reliability role combines hands-on software engineering with cloud platform, security, incident response, and developer experience work, with particular depth in securing production systems.

Responsibilities

- Evolve cloud infrastructure and services, including Kubernetes clusters, databases, networking, and supporting platform components. - Build tested automation, internal tools, runbooks, and self-service workflows that engineers can operate and maintain. - Create secure infrastructure defaults through reusable, versioned infrastructure code for access control, secrets, and workload isolation. - Improve CI/CD systems and developer tooling while supporting local, staging, and production environments. - Strengthen observability and incident response with useful alerts, on-call practices, postmortems, and follow-up improvements. - Work with engineering partners to balance reliability, security, performance, and developer speed.

Requirements

- Strong software engineering experience shipping and operating production tools or services with tests, code review, and maintainable interfaces. - Hands-on experience designing, implementing, and operating production security controls, such as access management, workload identity, secrets, or network isolation. - Deep expertise managing infrastructure as code, especially Terraform. - Proven experience operating AWS environments at scale and Kubernetes in production. - Experience designing or improving CI/CD systems and developer workflows. - Strong observability and incident-management skills, including actionable alerting and learning from post-incident reviews. - Regular use of AI tools in engineering work, with sound judgment about where they help.

Nice to have

- Experience with Ruby on Rails, Sidekiq, MySQL, or Redis.

Benefits and work setup

- Remote work stipend, paid time off, and paid parental leave. - Company-paid medical, dental, and vision coverage, plus retirement matching and flexible spending accounts. - A company-wide paid week off at year end and additional wellbeing, family, childcare, and financial-planning support. - AI tools are part of the everyday engineering workflow.