Staff Software Engineer

Role overview Guide technical direction and deliver production software for a subject-recognition product that helps retail teams identify risk and respond in a timely way. The work spans in-store edge systems and cloud services, with a focus on improving enrolment, detections, and real-time alerts while preparing for large enterprise deployments. You will remain hands-on while helping the team make sound technical decisions and scale its engineering practices.

Responsibilities - Turn uncertain product needs into clear technical approaches, explaining options and tradeoffs while balancing current customer needs with future growth. - Work with product and design partners to understand customer workflows, validate assumptions, and improve enrolment, detection, and alert experiences. - Break ambiguous challenges into achievable stages and contribute directly to design and implementation through production delivery. - Prepare edge and cloud systems for enterprise scale by addressing bottlenecks, resilience, observability, and incident investigation. - Build privacy and security into technical choices from the start. - Coach engineers on system design, scoping, and technical judgment; support shared learning and clear written decisions.

Requirements - Staff-level software engineering capability, including hands-on delivery of complex production systems. - Ability to clarify ambiguous requirements, make deliberate technical tradeoffs, and explain decisions to teammates. - Experience working across customer needs, product direction, and engineering implementation. - Ability to anticipate reliability and scaling concerns across systems and improve production observability. - Ability to support other engineers through technical guidance, coaching, and shared practices.

Benefits and work setup - The listing describes flexible work practices, Friday afternoons off at full pay, wellness support, health coverage, paid parental leave, and funding for professional development. It also lists a starting salary range of NZD $150,000–$175,000 for the stated IC4 level, a possible annual bonus, and an employee share scheme.