Sr. Implementation Engineer (MANTL)

Role overview Lead complex technical implementations of digital banking products and third-party integrations for client organizations. The role combines configuration, troubleshooting, testing, and delivery leadership across varied client environments, with opportunities to guide colleagues and improve implementation practices. It is described as remote-first, with U.S. work authorization required and no employment sponsorship available.

Responsibilities - Configure, customize, and validate products and integrations across client environments, adapting implementation plans to technical and operational needs. - Lead technical delivery for assigned engagements, coordinate dependencies with project managers, engineering, vendors, and customer stakeholders, and communicate risks. - Investigate advanced issues through root-cause analysis and resolve platform or integration problems. - Develop testing strategies and verify functionality before production deployment. - Create configuration records, troubleshooting guidance, runbooks, and other technical documentation. - Identify process improvements, share implementation practices, and mentor less experienced engineers.

Requirements - Technical implementation experience sufficient to lead complex client projects independently. - Strong product and platform knowledge, with the ability to configure solutions and troubleshoot integrations across different environments. - Experience coordinating technical work with clients, internal teams, and external vendors. - Ability to plan and execute validation, investigate root causes, and communicate technical concepts clearly to technical and non-technical audiences. - Experience producing implementation documentation and operational procedures. - Strong analytical, organizational, and problem-solving skills in client-facing environments. - Eligibility to work full-time in the United States without employment sponsorship.

Nice to have - Experience in fintech, digital banking, or financial services technology. - Familiarity with scripting, automation, Agile delivery, or software development lifecycle practices. - Experience mentoring junior colleagues or improving implementation processes.

Benefits and work setup - Remote-first work environment. - Listed annual salary range: $96,000–$120,000. - Benefits include unlimited paid time off and a 401(k) with employer match.