Remote job
French Audio Evaluations Specialist - Freelance AI Trainer Project
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About this role
Role overview Create and carry out evaluation tasks that measure how well AI audio systems handle realistic customer support conversations. The project spans scenarios such as travel bookings, financial services, and technical assistance, with a focus on task completion, natural dialogue, and accurate audio comprehension.
Responsibilities - Design and perform role-play conversations based on realistic customer service situations. - Assess model responses against structured qualitative and quantitative criteria. - Evaluate comprehension and conversational quality, as well as whether the model completes the requested task. - Check basic programming concepts in context, including JSON, functions, methods, and simple structured-data reasoning. - Produce clear, varied evaluation examples that reflect customer expectations for efficient, understandable conversation. - Follow detailed prompts, rubrics, and technical guidance when documenting results.
Requirements - Native or bilingual French proficiency across speaking, listening, reading, and writing. - Professional experience in complex customer support, technical troubleshooting, or conversational AI evaluation. - Strong analytical skills and clear verbal communication for conducting simulated calls. - Basic programming literacy, including familiarity with JSON structures, functions, methods, and simple logic. - Careful attention to detail when applying evaluation criteria and recording results. - Access to a high-quality microphone for voice evaluations.
Benefits and work setup - Remote freelance or independent-contractor engagement. - Hourly pay is listed at $6–$65; the final rate depends on experience, expertise, and location. - Contractors provide a secure computer and high-speed internet. Company-sponsored health insurance and paid time off are not included.