Agentic Audio Specialist - Freelance AI Trainer Project

Role overview Assess conversational audio agents designed for customer-support situations and help improve how they handle real-world requests. The work combines role-play scenarios, dataset development, and structured evaluation of both conversational quality and task outcomes across several service domains.

Responsibilities - Create and run realistic support role-plays covering travel and flight bookings, financial services, telecommunications, and technical support. - Contribute varied, representative examples for evaluating audio-based conversational agents. - Score agent performance using shared qualitative and quantitative measures. - Assess whether responses complete tasks efficiently and follow instructions while remaining clear, coherent, natural, and context-aware. - Evaluate audio comprehension and response quality, and communicate findings clearly in support-style problem-solving contexts.

Requirements - Strong spoken communication skills for simulated customer-service interactions. - English fluency in reading, writing, listening, and speaking. - Basic programming literacy, including understanding JSON, functions, methods, and simple structured-data logic. - Comfort working with prompts, scoring rubrics, and technical guidelines. - A high-quality microphone and a device that can run audio-recording software and open large technical documents. - A secure computer and high-speed internet for remote contract work.

Benefits and work setup - Remote contract engagement; the source describes the level as mid-to-senior. - Stated hourly range is $11–$30.65, with the final rate dependent on experience, expertise, and location; the final offer may fall outside that range. - Contractors provide their own computer and internet. Employer-sponsored health insurance and paid time off are not included.