Senior Product Manager, Consumer Payments

Role overview

A Senior Product Manager position is available on the Consumer Payments team, which powers how customers successfully make payments on a buy-now-pay-over-time platform. The role focuses on creating new payment experiences that make repayment easier, improving payment success rates, and shaping how payments are processed safely and cost-effectively. It is a highly cross-functional position working at the intersection of product, engineering, analytics, finance, design, and partnerships.

Responsibilities

- Investigate where paying breaks down for customers through research and data analysis, and share insights broadly across the team. - Design new payment experiences that make repayment easier, partnering with design and analytics from discovery through launch. - Design and run experiments aimed at improving conversion, payment success, and processing cost. - Help shape how payments are processed safely and cost-effectively, weighing performance and risk considerations. - Act as a trusted partner to product, engineering, finance, design, and partnerships, exploring new opportunities and evaluating their impact. - Drive an ambitious roadmap that delivers customer and business outcomes by identifying the highest-impact bets and presenting strategy to senior leaders.

Requirements

- Five or more years of product management experience. - Strong analytical rigor, with comfort working in data and using experiment results and customer research to inform product decisions. - Genuine curiosity about customers, with strong instincts for where an experience breaks down and the drive to fix it. - Experience holding informed conversations with engineers about how systems work and the tradeoffs they carry. - A track record of taking products from discovery through launch and iteration, including turning ambiguous or conflicting inputs into a clear plan. - Clear communication and influence, with the ability to explain tradeoffs and build trust and alignment across product, engineering, finance, design, partnerships, and senior leaders, without relying on formal authority.

Nice to have

- Experience in payments, fintech, or e-commerce.

Benefits and work setup

- Remote-first company with flexibility built in; most roles can be performed from almost anywhere in the country of employment, with occasional in-person work and an in-person onboarding experience for new hires. - 100% subsidized medical, dental, and vision coverage for employees and dependents. - Monthly stipends to support tech setup, plus flexible health and wellness spending options. - Flexible time off and a generous holiday calendar. - Employee stock purchase plan offering the ability to purchase equity at a discount. - Canada base pay range of $153,000 to $213,000 per year, with offers influenced by location, experience, and job-related skills, and eligibility for equity rewards.