Manager, Software Engineering (Identity)

Role overview Lead the engineering team responsible for identity services in markets outside North America. The work spans identity verification, customer lifecycle management, and decision systems across varied regulatory settings, with a focus on improving checkout trust and supporting international growth.

Responsibilities - Set team direction, provide candid feedback, and help engineers grow in their roles. - Own a multi-quarter technical roadmap for identity experiences, including major redesigns and structural improvements to verification journeys. - Guide architecture and design while enabling senior engineers to make technical decisions and uphold quality standards. - Maintain the availability, reliability, and performance of customer-critical systems; lead incident response and reduce operational overhead. - Build alignment across engineering groups and influence partner experience and foundational team roadmaps. - Work with product, design, analytics, and engineering partners to deliver cross-functional initiatives.

Requirements - At least seven years of software engineering experience, including three or more years managing and developing engineering teams. - Track record delivering customer-facing software and moving work forward through ambiguity. - Sound judgment on architecture, software quality, and reliability, with the ability to support rather than centralize engineering decisions. - Experience leading substantial technical initiatives end to end; platform decoupling or re-platforming is especially relevant. - Strong analytical, communication, stakeholder management, and organizational influence skills. - Degree in a related field or equivalent practical experience.

Benefits and work setup - Remote role based in the UK. - Annual base pay range: £142,000–£190,000. Total compensation may include equity, health and wellness stipends, and benefits; medical, dental, and vision premiums are covered for employees and dependents.