Salesforce Administrator

Role overview Own the configuration, reliability, and ongoing development of a Salesforce platform used by sales, marketing, and customer operations teams. The role combines hands-on administration with business analysis: you’ll turn team needs into secure, maintainable solutions, improve processes, and guide changes from discovery through release.

Responsibilities - Configure, maintain, and support Salesforce and its integrations; monitor system health and data quality, investigate issues, and implement lasting fixes. - Work with business and technical partners to clarify problems, document requirements, design solutions, prioritize requests, and coordinate launches. - Assess business processes and redesign them to reduce inefficiency, using sound data model, layout, validation, and automation practices. - Build with Flow and other declarative tools where appropriate; work with developers or contribute to Apex and Lightning Web Components when code is a better fit. - Manage profiles, roles, permission sets, and sharing controls to protect data and access. - Document, review, test, and shepherd changes through quality assurance, user acceptance, and production; maintain user guidance and training.

Requirements - At least two years of hands-on Salesforce administration experience; an administrator certification is preferred. - Strong working knowledge of Flow and declarative automation, plus familiarity with Apex and Lightning Web Components. - Experience configuring, monitoring, and troubleshooting API-based integrations. - Ability to gather requirements, map processes, diagnose root causes, and deliver testable solutions. - Clear written and verbal communication skills, with the ability to support both business users and technical teams. - A bachelor’s degree in computer science or equivalent practical experience.

Nice to have - Advanced Administrator or Platform App Builder certification. - Experience using AI tools to improve workflows, decision-making, or productivity.

Benefits and work setup The listing describes Colombian statutory social security coverage, paid sick leave, up to 15 days of flexible paid time off, parental leave and public holidays in line with Colombian law, referral rewards, and a collaborative culture that emphasizes learning and wellness.