Appointment Sales Associate

Role overview Serve as the first point of contact for people interested in custom window coverings, helping them connect with a design consultant. The role focuses on responding to inbound inquiries, understanding customer needs, and booking in-home or virtual consultations while supporting sales goals.

Responsibilities - Respond to inbound inquiries and determine whether customers are ready for a design consultation. - Build rapport with prospective and returning customers and explain available product options. - Describe the value of a shop-at-home consultation and use sales techniques to book appointments promptly. - Coordinate scheduling requests with consultants and sales teams. - Keep email and chat communications accurate and timely, and share ideas to improve the customer experience.

Requirements - High school diploma or equivalent. - At least one year of call center or customer service experience. - Strong communication, organization, and time management skills in a fast-paced setting. - Ability to manage several tasks and computer systems while working independently and with a team. - Familiarity with Microsoft Office.

Nice to have - Experience in sales, appointment setting, or lead generation.

Benefits and work setup - Remote work, hourly base pay of $17, and monthly performance incentives. - No cold calling. - Health, dental, vision, life, and disability coverage; paid time off; retirement plan with employer matching; paid parental leave; wellness programs; and product discounts.