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Engineering Manager, Infrastructure (Device Trust)
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About this role
Role overview Lead the engineering team responsible for the platform behind device trust and related security capabilities. The team owns high-volume device telemetry pipelines, storage, infrastructure, and application code, with a focus on reliable operation across regions. You will shape technical direction and service resilience while supporting the growth and development of senior and staff engineers.
Responsibilities - Set direction for a team spanning infrastructure and application engineering, and grow its capabilities through hiring and onboarding. - Own reliability outcomes, including availability targets, capacity planning, incident response, and follow-up after incidents. - Guide architecture and design decisions for multi-region services with redundancy and failover. - Maintain production observability through instrumentation, dashboards, and alerting, using telemetry to guide reliability and capacity work. - Review code and partner with experienced engineers on system design and technical trade-offs. - Support team health through planning, design reviews, mentoring, and career development.
Requirements - At least three years managing and mentoring software engineering teams, including senior or staff engineers. - Strong experience with reliable, high-volume data infrastructure such as ingestion pipelines, streaming or queueing systems, and large datastores. - Hands-on operation of multi-region systems, including service-level objectives, incident response, postmortems, and redundancy. - Production observability experience, including instrumentation, dashboards, alerting, and use of telemetry; Datadog is preferred. - Substantial software development experience and technical judgment to review code and guide architecture. - Experience leading a team with both infrastructure and application engineering responsibilities, with a calm, empowering leadership approach.
Benefits and work setup This is a remote-first role open to candidates in the United States and Canada. Work includes some travel for team gatherings and industry or customer events. Listed benefits include health coverage, paid time off, parental leave programs, retirement matching, equity for most employees, paid volunteer days, and peer recognition.