Sr. QA Engineer

About Health-E Commerce:

Here at Health-E Commerce, we are a consumer health and wellness advocate and online retailer headquartered in New York, NY. Since 2010, we have launched direct-to-consumer e-commerce brands aimed at simplifying the U.S. tax-free healthcare market and helping everyday Americans and companies benefit better from workplace benefits, wellness and health spending programs.

Our portfolio consists of four brands — FSA Store, HSA Store, WellDeserved Health and Caring Mill. Health-e Commerce is an HIG Capital portfolio company. HIG is a leading investment firm with ~$64 billion in AUM and over 125 active portfolio companies.

About the Role:

We're looking for a Senior QA Engineer to drive quality across multiple concurrent projects, partnering closely with product and engineering to catch risks before they reach production. This role blends hands-on manual and automated testing with process ownership and mentorship of others.

Specific

responsibilities:

- Review and validate requirements and technical specifications; partner early with product managers and developers to define acceptance criteria and ensure testability

- Design and execute test cases covering functional, integration, regression, API, and end-to-end testing across web and mobile (Android/iOS) applications

- Write manual and automated tests; work with the Test Automation team to build and maintain automated test suites

- Log, track, and perform root cause analysis on defects through full resolution

- Document test results and provide observations on product quality and process improvements

- Establish and monitor QA KPIs; support and enhance test processes and reporting

- Manage testing efforts across multiple projects under tight deadlines with minimal supervision

- Mentor and support fellow QA Engineers

- Leverage AI-powered tools to improve test coverage, accelerate defect analysis, and support overall test efficiency [see note below]

What you’ll need:

- Minimum of 7+ years of quality assurance experience

- Strong understanding of QA methodologies, defect lifecycle, and SDLC/STLC

- Experience with Agile software development methodologies

- Experience writing test cases in BDD/Gherkin syntax

- Hands-on experience with at least one test management tool (e.g., Jira/Xray, TestRail, Zephyr)

Preferred Qualifications

- 2+ years building automated tests with Playwright and TypeScript

- Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins)

- Familiarity with AI-assisted testing tools (e.g., AI-generated test cases, code-assist tools, log/defect triage)

- Experience testing both web and mobile (Android and iOS) applications

- Strong prioritization and multitasking skills in a fast-paced, rapidly changing environment

Note for Current Employees:

Please use the internal job board in Greenhouse to apply. Applications submitted through this external link will not be tagged as internal.

Compensation, Benefits, & Additional Details:

- Health-E Commerce's compensation philosophy is grounded in market data and internal equity to ensure fairness and consistency across the team.

- Individuals new to the company should generally expect offers to fall between the entry point and midpoint of the salary range.

- Our goal is to provide an offer that supports growth potential within the role and allows for future salary progression.

- Compensation: $100,000 - $125,000

- Discretionary Annual Bonus Eligibility: Up to 10%

- Medical, Dental, Vision, and 401K with a company match

- Dependent Care, FSA & HSA accounts

- Paid Parental & Bonding Leave

- Flexible PTO & office closure on all major holidays

- Monthly wellness & internet reimbursements

- Professional development including certification support & leadership coaching

- Mental Health resources

- 100% remote within the United States

- Must be able to work EST hours

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